Microsoft Dynamics CRM 2011 Reporting
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Chapter 1. Introduction to Reporting in Microsoft Dynamics CRM

Microsoft Dynamics CRM 2011 makes extensive use of reporting, which we will be covering through this entire book. Reporting is a very important piece of any system that is heavily used by managers or upper management roles, such as the CEO and COO, of any enterprise. In this chapter we will cover:

  • CRM report types
  • CRM report settings
  • SQL Reporting Services versions
  • Installation and configuration of Reporting Services Extension
  • Installation and configuration of Report Authoring Extension (used for Visual Studio development)